{"id":3967,"date":"2017-03-29T13:09:00","date_gmt":"2017-03-29T13:09:00","guid":{"rendered":"https:\/\/blognoticias.ecca.edu.es\/el-cat-de-radio-ecca-con-tecnologia-vodafone-atiende-una-media-de-2-500-llamadas-al-mes\/"},"modified":"2017-03-29T13:09:00","modified_gmt":"2017-03-29T13:09:00","slug":"el-cat-de-radio-ecca-con-tecnologia-vodafone-atiende-una-media-de-2-500-llamadas-al-mes","status":"publish","type":"post","link":"https:\/\/blognoticias.ecca.edu.es\/en\/el-cat-de-radio-ecca-con-tecnologia-vodafone-atiende-una-media-de-2-500-llamadas-al-mes\/","title":{"rendered":"El CAT de Radio ECCA, con tecnolog\u00eda Vodafone, atiende una media de 2.500 llamadas al mes"},"content":{"rendered":"
\n
\n \t<\/i> Tiempo de lectura:<\/span>2 Minutos, 31 Segundos <\/div>\n\n <\/div>
\nLa cooperaci\u00f3n entre la Fundaci\u00f3n Vodafone Espa\u00f1a y Radio ECCA mejora la atenci\u00f3n al alumnado de Radio ECCA. M\u00e1s de 30.000 personas, entre  llamadas nacionales e internacionales, son atendidas durante el curso por el Centro de Atenci\u00f3n Telef\u00f3nica de Radio ECCA .  Solo en el primer cuatrimestre del curso, el CAT recibi\u00f3 7.500 llamadas, con una media semanal de 500 consultas relativas a matr\u00edculas, c\u00f3mo acceder a  las acciones formativas de ECCA-online, etc. <\/i><\/b><\/div>\n

<\/p>\n\n\n\n\n
<\/a><\/td>\n<\/tr>\n
D. Javier \u00c1lvarez Ortiz, director Territorial de Vodafone en Canarias,
\nD. Lucas Lopez SJ, director de Radio ECCA
\ny D. Pascual Carrascal, responsable de Distribuci\u00f3n de Vodafone<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

\nEl pico de llamadas se produce en el inicio de curso, aunque se mantiene significativo a lo largo de todo el ejercicio educativo, al tener Radio ECCA matr\u00edcula permanente. Desde finales del 2011, la tecnolog\u00eda Vodafone se implant\u00f3 en el CAT de Radio ECCA gracias a la colaboraci\u00f3n de la citada Fundaci\u00f3n, un acuerdo que tambi\u00e9n contempla la inclusi\u00f3n laboral.<\/i><\/h4>\n
\n<\/div>\n\n\n\n\n
<\/a><\/td>\n<\/tr>\n
D\u00f1a. Mar\u00eda Isabel Gonz\u00e1lez y D\u00f1a. Bego\u00f1a Medina, trabajadoras del CAT de ECCA <\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n<\/div>\n
\nPor una cuesti\u00f3n de derechos sociales y de inclusi\u00f3n,  desde entonces, Radio ECCA y la Fundaci\u00f3n Vodafone Espa\u00f1a han venido renovando su compromiso de colaboraci\u00f3n para promover el uso de las TIC en la integraci\u00f3n sociolaboral, en los centros de atenci\u00f3n telef\u00f3nica, como oportunidad de empleo de personas con discapacidad motora. Adem\u00e1s de proporcionar puestos de trabajo, esta cooperaci\u00f3n \u00abpermite tambi\u00e9n la  mejora de la atenci\u00f3n al alumnado de Radio ECCA con  innovaci\u00f3n en la informaci\u00f3n\u00bb, se\u00f1alaba D<\/b>. Lucas L\u00f3pez SJ,<\/b> director titular de ECCA.<\/div>\n
\n<\/div>\n
\nEn una visita efectuada a Radio ECCA, el director Territorial de Vodafone en Canarias, D. Javier \u00c1lvarez Ortiz<\/b>, acompa\u00f1ado por D. Pascual Carrascal<\/b>, responsable del canal de Distribuci\u00f3n, valor\u00f3 muy positivamente la finalidad de la colaboraci\u00f3n con esta entidad educativa, pues favorece la igualdad de oportunidades de las personas con discapacidad o en riesgo de exclusi\u00f3n social en la sociedad de la informaci\u00f3n, mejorando sus posibilidades de empleabilidad.<\/div>\n

<\/a><\/p>\n

\n
<\/b><\/div>\n
\nProtagonistas de su vida<\/b><\/div>\n
\nEl acceso al mundo laboral para personas que tienen alg\u00fan tipo de discapacidad no es f\u00e1cil. El impulso de empresas comprometidas socialmente es parte esencial de una  pol\u00edtica de inclusi\u00f3n en la normalizaci\u00f3n de personas con discapacidad en el trabajo.<\/div>\n
\n<\/div>\n
\nD\u00f1a. Bego\u00f1a Medina P\u00e9rez <\/b>empez\u00f3 a trabajar en el Centro de Atenci\u00f3n Telef\u00f3nica de Radio ECCA en noviembre de 2012. \u201cEstaba haciendo un curso de inform\u00e1tica en COCEMFE (Confederaci\u00f3n Espa\u00f1ola de Personas con Discapacidad F\u00edsica y Org\u00e1nica) cuando me enter\u00e9 de la oferta de empleo. <\/div>\n
\n<\/div>\n
\nD\u00f1a. Mar\u00eda Isabel Gonz\u00e1lez Santana<\/b> realiza las mismas tareas que Bego\u00f1a. Al tiempo que recibe llamadas y responde a preguntas sobre la oferta de Radio ECCA tambi\u00e9n ayuda en cuestiones de secretar\u00eda, expedientes acad\u00e9micos y apoyo al profesorado de Radio ECCA.  <\/div>\n
\nEste apoyo al profesorado consiste en hacer llegar las consultas de tipo pedag\u00f3gico al equipo de docentes que trabaja en ECCAnet, quienes realiza las tutor\u00eda y el seguimiento especializado al alumnado. <\/div>\n
\n<\/div>","protected":false},"excerpt":{"rendered":"

La cooperaci\u00f3n entre la Fundaci\u00f3n Vodafone Espa\u00f1a y Radio ECCA mejora la atenci\u00f3n al alumnado de Radio ECCA. M\u00e1s de 30.000 personas, entre  llamadas nacionales e internacionales, son atendidas durante el curso por el Centro de Atenci\u00f3n Telef\u00f3nica de Radio ECCA .  Solo en el primer cuatrimestre del curso, el CAT recibi\u00f3 7.500 llamadas, con […]<\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[835,103,836,281,837,472,838,191],"tags":[],"class_list":["post-3967","post","type-post","status-publish","format-standard","hentry","category-cat","category-comunicacion-ecca","category-fundacion-vodafone","category-inclusion","category-javier-alvarez","category-lucas-lopez-sj","category-pascual-carrascal","category-rsc"],"yoast_head":"\nEl CAT de Radio ECCA, con tecnolog\u00eda Vodafone, atiende una media de 2.500 llamadas al mes<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blognoticias.ecca.edu.es\/en\/el-cat-de-radio-ecca-con-tecnologia-vodafone-atiende-una-media-de-2-500-llamadas-al-mes\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"El CAT de Radio ECCA, con tecnolog\u00eda Vodafone, atiende una media de 2.500 llamadas al mes\" \/>\n<meta property=\"og:description\" content=\"La cooperaci\u00f3n entre la Fundaci\u00f3n Vodafone Espa\u00f1a y Radio ECCA mejora la atenci\u00f3n al alumnado de Radio ECCA. 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